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PRIVACY POLICY

Privacy Policy

We wish to guarantee the protection of personal data. Contact us if you have any questions about the use of personal data and we will be happy to assist you.

By using this site and related services, you consent to the use of your personal data as described herein.

Contents

  1. Definitions

  2. The principles implemented for data protection

  3. Your rights regarding your personal data

  4. What data about you we collect

  5. How your personal data is used

  6. Who else has access to your data

  7. Data Security

  8. Information about cookies

  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable person.
Data processing – any operation or series of operations performed on personal data.
Subject – a natural person whose data is processed.
Child – a natural person under the age of 16.
Nous  – The Winegrowers of Mont Sainte Victoire

The principles of data protection

We are committed to following the following data protection principles:

  • Processing is lawful, fair and transparent. Processing activities are carried out within the legal framework. We always consider your rights before Processing. We will provide you with information about the Processing upon request.

  • The Processing is limited to its sole purpose. Processing activities correspond only to the purpose for which the Data was collected.

  • The Processing is carried out with the minimum of Data. We only collect the Data necessary for each use.

  • The Processing is limited in time. We do not retain data longer than necessary.

  • We do our best to ensure the accuracy of the Data.

  • We do our best to guarantee the integrity and confidentiality of the Data.

Subject Rights

The Subject has the following rights:

  1. Right to information – you have the right to know when your data is being processed; what Data is collected, how it is obtained and why and by whom it is processed.

  2. Right of access – you have the right to access the Data held about you. This includes your right to request and obtain a copy of your Personal Data.

  3. Right of rectification – you have the right to request rectification or deletion of inaccurate or incomplete Personal Data.

  4. Right to erasure – you have the right in certain circumstances to request that your Personal Data be erased from our records.

  5. Right to restriction of Processing – you have the right, under certain conditions, to restrict the Processing of your Data.

  6. Right to object to Processing – you have the right in certain cases to object to the Processing of your Data, for example in the case of direct marketing.

  7. Right to object to automated Processing – you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. You can exercise this right as soon as the result of the profiling has legal consequences concerning you or significantly affecting you.

  8. Right to transfer of Data – you have the right to obtain your Personal Data in electronic format or where possible, by direct transfer.

  9. Right to lodge a complaint – in the event that we refuse your request for Right of Access, we will give you an explicit reason. If you were not satisfied with this procedure, please contact us.

  10. Right to assistance from a supervisory authority – you have the right to obtain assistance from a supervisory authority and the right to other legal remedies such as seeking damages.

  11. Right to withdraw – you have the right to withdraw any consent given for the processing of your Data.

Data collected

Information you provide to us
This can be your e-mail address, name, postal address etc., any information necessary to offer you a service or improve the relationship with us. We save the information you provide to us in order to offer you other functionalities on the site. This information includes, for example, your name and email address.

Information Automatically Collected About You
This includes information stored automatically in cookies and other session tools. For example a shopping cart, your IP address, your purchase history (if any) etc. This information is used to improve your user experience. When you use our services or browse the content of our website, your activity may be recorded.

Information from our partners
We gather information from our trusted partners with the assurance that they have the legal permission to share it with us. This may be information that you have provided to them directly or that they have collected legally. Consult the list of our partnershere.

Information publicly available
We may collect information about you that is publicly available.

How we use your personal data

We use your personal data for the purpose of:

  • offer you a service. This includes for example registering an account; provide you with a product or service that you have requested; provide you with promotions at your request and communicate with you about these products and services; communicate and interact with you; and notify you of changes to our services.

  • improve your user experience;

  • fulfill a legal or contractual obligation;

We use your personal data lawfully and/or with your consent.

In the event of entering into a contract or fulfilling contractual obligations, we process your personal data for the following purposes:

  • log in;

  • offer you a service or sell/offer a product to you;

  • communicate either for the sale or for invoicing;

In the case of a legitimate interest, we process your personal data for the following purposes:

  • send you personalized offers* (from us and/or from our carefully selected partners);

  • administer and analyze our customer base (history and purchasing habits) in order to improve the quality, diversity and availability of our services and products;

  • carry out customer satisfaction questionnaires;

As long as you have not informed us to the contrary, we consider it in your interest to offer you services or products that are identical or similar to your habits.

With your consent, we process your personal data for the following purposes:

  • send you newsletters and promotional offers (from us or our selected partners);

  • other uses for which we have requested your consent;

We process your personal data in order to fulfill obligations arising from the law and/or use your personal data for the options provided by law. We reserve the right to anonymize the personal data collected and to use this data. We will only use data outside the scope of this policy if it is anonymized. We save your billing information and other information collected about you for as long as needed for accounting purposes or other obligations deriving from law, but no longer than 6 months.

We might process your personal data for other purposes which are not mentioned here, but which are compatible with the original purpose for which the data was collected. To do this, we will ensure that:

  • the link between the purpose, the context and the nature of the personal data is suitable for further processing;

  • further processing will not harm your interests

  • there will be appropriate protection for processing.

We will inform you of any further processing and the purposes.

Who can access your personal data

We do not share your personal data with strangers. Data about you may be provided to a trusted partner to improve your user experience or provide you with a service. We share your data with:

Processing partners:

  • Google Analytics

  • Mailpoet (Wysija)

Business partners:

  • None

Third:

  • None

We only work with processing partners capable of ensuring an adequate level of protection for your personal data. We disclose your personal data to third parties or government officials when we are legally required to do so. We may disclose your personal data to third parties if you have consented or if there are other legal grounds.

How we secure your data

We do our best to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks.

Although we do our best, we cannot guarantee the security of information. However, we undertake to inform the competent authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist authorities in the event of a breach.

If you have an account on our site, please note that you must keep your username and password secret.

Children

We do not intentionally or knowingly collect information about children. Our services are not intended for children.

Cookies and other technologies used

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users' movements and collect user information. This is done in order to personalize and improve your experience with us.

A cookie is a small text file stored on your computer. Cookies store information used to help make the sites work. We can only access cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may prevent you from using certain features.

We use cookies for the following purposes:

  • Necessary cookies: These cookies are required for you to use certain important features on our website, such as logging in. These cookies do not collect any personal information.

  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and allows us to offer more personalized features. For example, they may remember your name and email address in comment forms. So you don't need to re-enter this information the next time you comment.

  • Analytical cookies: these cookies are used to track the use and performance of our website and services

  • Advertising cookies: These cookies are used to deliver advertisements relevant to you and your interests. Additionally, they are used to limit the number of times you see an advertisement. They are usually placed on the website by advertising networks with the permission of the site operator. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can delete cookies stored on your computer through the browser settings. You can also control some third-party cookies by using a privacy enhancement platform, such asoptout.aboutads.infoWhereyouronlinechoices.com. For more information about cookies, visitallaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy which you can consulthere. If you wish to opt out of tracking by Google Analytics, see thedeactivation pageof Google Analytics.

Contact information

Supervisory authority

Change to our privacy policy

We reserve the right to modify our privacy policy.

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